Privacy policy

Last updated: January 27, 2024
This privacy policy describes how ZayaEdit (the “website,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit the website zayaedit.com (the ‘website’), use our services, make purchases, or otherwise communicate with us (hereinafter referred to as the “services”). In this privacy policy, “you” and “your” refer to users of the Services, whether you are a customer, visitor to the Website, or any other person whose information we have collected in accordance with this privacy policy.
Please read this privacy policy carefully. By using and accessing certain services, you consent to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree to this privacy policy, you should not use or access the services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including in response to changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the “Last Updated” date, and take any other steps required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect your personal information from various sources, as described below, and we have collected it within the last 12 months. The information we collect and use varies depending on how you interact with us.
How we disclose personal data
In certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this privacy policy. These circumstances may include
Suppliers or other third parties who provide services to us (e.g., IT administration, payment processing, data analysis, customer service, cloud storage, implementation, and shipping).
If the user asks us, requests us, or otherwise authorizes us to disclose certain information to third parties with the user's consent, e.g., for the purpose of delivering products or using social media widgets or integrating login.
Our subsidiaries or other entities within our group, in our legitimate interest to conduct our business efficiently.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to court orders, search warrants, and similar requests), to enforce applicable terms of use, and to protect or defend the Services, our rights, and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal data and sensitive personal data (marked with *) related to the user for the purposes set out above in the sections “How we collect and use your personal data” and “How we share personal data”:
Category of recipient
Identification information, such as basic contact information and certain order and account information
Business information, such as order, purchase, and customer support information
Internet activity or other similar internet activity, such as usage data
Resellers and third parties who provide services on our behalf (e.g., internet service providers, payment processors, order fulfillment partners, customer service partners, and data analytics service providers)
Business and marketing partners
Affiliated companies
We do not use or disclose non-sensitive personal information for the purpose of obtaining information about the user.
User-generated content
The Services allow you to post product reviews and other user-generated content. If you choose to post user-generated content in the public part of the Services, that content is public and available to everyone.
We cannot control who has access to the information you choose to share with others, and we cannot guarantee that the websites that have access to this information will respect your privacy or ensure your safety. We are not responsible for the privacy or security of information you publish, or for the accuracy, use, or misuse of information published or obtained from third parties.
Third-party websites and links
Our websites may contain links to websites or other internet platforms operated by third parties. If you use links to websites that are not affiliated with or operated by us, you should familiarize yourself with their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of the information on these websites. Information that you provide on public or semi-public websites, including information shared on third-party social media, may also be visible to other users of the Services and/or users of these third-party platforms without limitation of their use by us or third parties. The inclusion of these links from the Company's website does not imply our endorsement of the content on these platforms, their owners or operators, unless otherwise stated in the Services.
Information about children
The Services are not intended for children, and we do not knowingly collect personal data from children. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the contact information below and ask us to delete the personal information.
As of the date of this Privacy Policy, we are not aware that we have “provided” or “sold” (as defined in applicable law) personal information about individuals under the age of 16.
Security and data storage
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, the information you transmit to us may be insecure during transmission. We recommend that you do not use insecure channels to transmit confidential or sensitive information.
The period for which we store your personal data depends on several factors, such as whether we need it to manage your user account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and rules.
Your rights and options
Depending on where you live, you may have some or all of the following rights in relation to your personal data. However, these rights are not absolute; they may only apply in certain circumstances, and in some cases we may refuse your request in accordance with the law.
Right of access/notification. You may have the right to request access to the personal data we hold about you, including detailed information about how we use and share your data.
Right to erasure. You may have the right to request the erasure of the personal data we hold about you.
Right to rectification. You may have the right to request the rectification of inaccurate personal data we hold about you.
Right to data portability. In certain circumstances and with certain exceptions, you may have the right to obtain a copy of your personal data that we hold and request that it be transferred to a third party.
Right to restrict and/or object to the use and disclosure of sensitive personal data. The user may have the right to request that we restrict the use and/or disclosure of sensitive personal data to only the information necessary to provide the services or goods that an average person could reasonably expect.
Restriction of processing: The user may have the right to request that we cease processing his or her personal data or restrict the processing thereof.
Withdrawal of consent: If we rely on the user's consent to process his or her personal data, the user may have the right to withdraw that consent.
Appeal: If we refuse to process the user's request, the user may have the right to appeal our decision. This can be done by responding directly to our refusal.
Handling communication preferences: The user may unsubscribe from promotional emails at any time by using the unsubscribe option in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those relating to your account or orders.
Users may exercise any of these rights as indicated on our website or by contacting us using the contact details below.
We will not discriminate against users who exercise these rights. Before we can respond to a user's request, we may need to collect information from the user to verify their identity, such as their email address or account details. In accordance with applicable law, the user may appoint an authorized representative to submit a request on the user's behalf to exercise the user's rights. Before accepting such a request from a representative, we will ask the representative to provide documentation showing that the user has authorized the representative to act on their behalf, and we may also ask the user to confirm their identity directly with us. We will respond to the user's request in a timely manner in accordance with applicable law.
In addition to the specific uses set out below, we may use the information we collect about the user to communicate with the user, provide services, comply with applicable legal obligations, enforce applicable terms of use, and protect or defend the services, our rights, and the rights of our users or others.
What personal information we collect
The type of personal information we collect depends on how you interact with our website and use our services. By “personal information,” we mean information that identifies, relates to, describes, or could be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information collected directly from the user
Information that the user provides to us directly through our services may include:
Basic contact information, including first and last name, address, phone number, email address.
Order information, including first and last name, billing address, shipping address, payment confirmation, email address, phone number.
Account information, including username, password, security questions.
Purchase information, including products viewed, products added to the shopping cart, or products added to the wish list.
Customer service information, including information provided to us in communications with us, such as by sending messages through the Services.
Certain features of the Services may require the user to directly provide us with certain information about themselves. The user may refuse to provide this information, but if the user does so, the user may not be able to use or access those features.
Information collected through cookies
We also automatically collect certain information about the user's interaction with the Services (“usage data”). For this purpose, we may use cookies, pixels, and similar technologies (“cookies”). Usage Data may include information about how you access and use our website, as well as information about your account, including device information, browser information, network connection information, IP addresses, and other information related to your interaction with the Services.
Information obtained from third parties
We may obtain information about the user from third parties, including retailers and service providers who may collect information on our behalf, such as:
Companies that operate our website and services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) for the purpose of processing payments to fulfill the order and deliver the requested products or services to fulfill our agreement with the user.
When you visit our website, open or click on emails we send to you, or use our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software packages, third-party libraries, and cookies.
All information we collect from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties, and we are not responsible for the policies or practices of third parties. See the section on third-party websites and links below for more information.
How we use users' personal data
Delivery of products and services. We use your personal data to provide services in connection with the performance of the agreement you have entered into with us, including processing payments, processing orders, sending notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise administering your account, organizing deliveries, facilitating returns and exchanges, and enabling the posting of reviews.
Marketing and advertising. We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional messages via email, text message, or traditional mail, and to display advertisements for products or services. This may include using your personal information to customize services and advertisements on our website and other websites.
Security and fraud prevention. We use your personal data to detect, investigate, or take action against potential fraud, illegal, or harmful activities. If you decide to use the services and create an account, you are responsible for ensuring the security of your login details. We strongly recommend that you do not share your username, password, or other access information with anyone else. If you believe that the security of your account has been compromised, you should contact us immediately.
Communication with users. We use users' personal data to provide customer support and improve our services. We have a legitimate interest in responding to users, providing them with efficient services, and maintaining business relationships with them.
Cookies
Like many other websites, our website uses cookies. You can find detailed information about the cookies we use in connection with the operation of our store via Shopify at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including to remember users' activities and preferences), to perform analytics, and to better understand how users interact with the services (in our legitimate interest to administer, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to personalize services, products, and advertisements on our website and other websites.
Most browsers accept cookies by default, but you can set your browser to delete or reject cookies. Please note that deleting or blocking cookies may have a negative impact on the user experience and may result in certain services, including certain features and overall functionality, not working or being unavailable. In addition, blocking cookies does not necessarily prevent us from sharing information with third parties, such as our advertising partners.
Complaints
If you wish to file a complaint about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you have the right to complain about our decision by contacting us using the contact details below, or you can file a complaint with your local data protection authority.
International users
Please note that we may transfer, store, and process your personal data outside your home country. Your personal data will also be processed by our employees and external service providers and partners in these countries.
When we transfer users' personal data to countries outside Europe, we rely on recognized data transfer mechanisms, such as the European Commission's standard contractual clauses or a similar agreement with the relevant authority in the UK, unless the information is transferred to a country recognized as offering an adequate level of protection.
Contact
If you have any questions about our privacy policies or this privacy policy, or if you wish to exercise your rights, please contact us at support@zayaedit.com.
Under applicable data protection legislation, we are the data controller for your personal data.